Account deletion
Last updated: 2026-07-20
You can request deletion of your Pedestria account and associated personal and game data. During beta, deletion is handled manually after you contact us—there is not yet a fully automated in-app wipe.
How to request deletion
- Email support@pedestria.app with the subject line Account deletion request.
- Include the email address tied to your Pedestria / Clerk sign-in and your character’s public name(s) if you have any.
- Confirm that you want your account and game data permanently deleted.
What we delete
- Your Pedestria user record and characters
- Associated game progress (inventory, quests, step ingest history tied to those characters, and related gameplay data)
- Authentication linkage we control for Pedestria (we will also process removal with our auth provider as applicable)
What may remain
We may retain limited records where required by law, for fraud prevention, or in anonymized / aggregated form that no longer identifies you. Waitlist emails submitted only on the website are separate; mention them in your request if you also want those removed.
Timing
We aim to complete deletion requests within 30 days of verifying ownership of the account. You will receive a confirmation email when the request is completed or if we need more information.